Customer Care Search

Created by Carbot Admin, Modified on Tue, 18 Oct, 2022 at 6:00 PM by Carbot Admin

Summary

The Search page is primarily used to look for older Cases that aren't displayed on the Recent Cases page or to more easily find all Cases in a certain state.

Search parameters include:


Search ParameterComments
DateSingle selection but range parameters are provided.
CategoryMultiple selections can be may or All.
AreaMultiple selections can be may or All.
StateMultiple selections can be may or All.
Free TexrAll of the following fields will be searched:
ID, Title, Dealer Names, Created By, Last Modified By, WIP


Screenshot


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